The following are the top 10 reasons to use auto scheduling software at your collision repair facility:
1. Cycle Time is Shortened
Efficient scheduling prevents too many vehicles from being dropped off for repairs early in the week and sitting untouched for one, two, or more days. This helps to reduce the cycle time of the vehicles in your facility.
2. Vehicles Are Delivered on Time
As a result of shortened cycle time, more vehicles are delivered in a timely fashion to customers.
3. Production Employees Are Used Effectively
This efficient pattern of work averts slow periods in the refinish and detail departments early in the week, preventing employees from working overtime to catch up and allowing for more effective use of production employees.
4. The Collision Repair Facility’s Capacity is Increased
With improved cycle time, only vehicles that are being worked on are on-site, as well as the necessary parts to repair each vehicle. This prevents an excess of vehicles and parts at any given time, increasing the overall capacity of the facility.
5. The Quality of Repairs Improves
Auto scheduling software allows for a more even number of vehicles to be returned throughout the week instead of a higher number at the end of the week. This places less stress upon the ability of the collision center to refinish, reassemble, detail, and perform quality control on the vehicles. As a result, repairs are more thoroughly and expertly completed.
6. Customer Satisfaction Levels Increase
A customer’s satisfaction level is undoubtedly influenced by variables they can observe such as good color match, cleanliness of the vehicle, promises kept, and on time delivery. With body shop scheduling software, these items are completed with a higher level of consistency and customer satisfaction is increased as a byproduct.
7. Non-production Employees Are Used Effectively
Auto body shop software helps ensure paperwork and customer check-ins are kept up-to-date. This improvement in efficiency allows non-production employees to spend their time more productively.
8. Stress Levels Reduce
Auto scheduling software helps all employees maintain a more balanced workload, significantly reducing stress levels.
9. Rental Vehicle Expenses Decrease
Body shop scheduling software helps to shorten cycle times and ensure vehicles are delivered on-time, in turn decreasing rental vehicle expenses. In our 12-month study of three auto body shops of differing sizes, the number of vehicles carrying over the weekend decreased by 33%.
10. Profits Increase
The improved utilization of the facility and the employees results in an increase in sales that can be produced, reduced damaged and overtime costs, and decreased costs associated with re-dos and customer recovery. Collectively, these factors increase the profits that can be achieved by a collision repair center.
Ready to reap the benefits of technology-driven body shop scheduling software? Schedule a personalized demo to get started!