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The Role of Visual Production Management in Maintaining Consistent Quality Control in Collision Repair

Real-time monitoring isn't a business luxury—it's a business essential. Real-time visual production management is one aspect of real-time monitoring that gives you eyes on how well your team is completing repairs and services. Strengthen your business with Collision Resources' CR Visual Production Manager and gain a sharper edge in quality management. Here's where it fits into your operations:

technician ensuring quality during collision repair

Initial Damage Assessment

Make sure incoming vehicles are processed quickly and that your team consistently follows standardized checklists before moving the vehicle to the next stage of service. This gives team members a clearer picture of the damage for client communications and prep work.

Parts Inventory

With real-time parts status, you'll know what the parts situation for each repair as they process though the repair phases.  This allows all team members to communicate in in tool in real time removing the waste of waiting for status updates. 

Workforce Coordination

Glance over your entire Kanban board to see where your team is working and what's stalled because there aren't enough hands available. Through real-time insights, you can schedule your workforce more accurately and without under- or overstaffing repair steps.

Repair Process Monitoring

Make sure repairs are progressing correctly: 

  • Make sure each repair is being done on time and in line with estimates given to the client.
  • Allow team members to signal repair delays using the system wide Andon System. Initiate and monitor the process to address the work stoppage and get the vehicle back on track.
  • Audit project records to shape quality improvement projects. 

In-Process Inspections

With a single source of truth, you can randomly inspect in-process jobs to make sure the paperwork and the manual work are being done correctly. You can also find bottlenecks, identify inactive repairs, and reassign and rebalance work.

Paint and Finishing Quality

Make sure painting and finishing jobs are completed in the right order and with the right sequence of steps. Initial inspectors can make notes about the job request and unique features of the car, and everyone can communicate progress.

Safety and Compliance Monitoring

With a highly visual project management system, you can make sure compliance checks fit right into the system. Require your teams to upload completed safety checklists and forms, and don't let projects move to the next stage without sufficient compliance documentation.

Final Quality Checks 

Finally, use all the data collected throughout the Kanban board to create in-depth histories of the job. Compile all the details of work done into a single checklist for a final quality check, and instantly transfer the details to the car or client's records.

Ready to learn more about our CR Visual Production Manager? Reach out today to schedule a demo!


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About the Author
David McCreight Headshot
David McCreight

David McCreight is the Owner of Collision Resources and serves as President. Ultimately, David is categorically passionate about assisting auto body shop owners and managers to define and exceed their goals.

View David McCreight's Full Bio

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